Desktop Tools
MS Office 2016, MS Project, MS Access, MS Visio (UML, IDEFx), Lucid Charts, Balsamic for Mockups
Software Life-cycle Management
BMC Remedy Service Desk, HP ALM 11, IBM Rational Clear Quest, Rally Software ALM, Altassian Jira, Team Foundation Server/Team System Web Access
Identity Access Management:
Oracle Identity Manager, Access Manager (v11gR1, v11gR2)
Methodology:
Business Process Management (BPM), Agile Scrum, RAD, XP, Object Oriented Analysis and Design (OOAD), SDLC, UML, IDEFx
Databases:
Sybase, Microsoft, Oracle, Database Design and Modeling, MS SQL Server Manager, MS SQL Server Reporting Services, MS SQL Server Integrated Services, Oracle SQL Developer, and Data Modeler
Languages:
SQL, HTML, C# .NET, ASP .NET, Ajax, Java, SOA, XML/XSD-Web Services, SilverStream, PowerBuilder
Tools COTS:
MS SharePoint 2007/2010/2013, Micropact entellitrak Case Management, Bamboo Solution SharePoint Components, Telerik RAD Controls, MS Visual Studio

Scrum Master Certified